STORE POLICIES
PROCESSING & SHIPPING
Regular orders take up to 7-10 business days (Monday Through Friday) to process.
Rush orders are processed in 5-7 days if order is placed prior to 2pm est.
Regular orders take up to 3-5 business days to Ship.
ALL ORDERS ARE SHIPPED ON SATURDAYS
!!!READ ME!!!
Handling/Care - All trays/coasters will come with non-slip furniture pads. Only wipe trays with microfiber cloth & warm water.
Please be aware that these are custom orders and once placed, orders CAN’T be changed.
Damages/Exchanges
If you do receive a damaged product, please report within 24 hours of the package being delivered. You can email HouseOfCreations21@gmail.com to report and send in proof of damaged products. If not received within this timeframe, a resolution will not be received.
ABSOLUTELY NO REFUNDS OR EXCHANGES
Regular orders take up to 7-10 business days (Monday Through Friday) to process.
Rush orders are processed in 5-7 days if order is placed prior to 2pm est.
Regular orders take up to 3-5 business days to Ship.
ALL ORDERS ARE SHIPPED ON SATURDAYS
!!!READ ME!!!
Handling/Care - All trays/coasters will come with non-slip furniture pads. Only wipe trays with microfiber cloth & warm water.
Please be aware that these are custom orders and once placed, orders CAN’T be changed.
Damages/Exchanges
If you do receive a damaged product, please report within 24 hours of the package being delivered. You can email HouseOfCreations21@gmail.com to report and send in proof of damaged products. If not received within this timeframe, a resolution will not be received.
ABSOLUTELY NO REFUNDS OR EXCHANGES